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Materials Exchange for the East of England
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Frequently asked questions  |  You are currently logged in as 1
This page features a list of frequently asked questions and their answers. If you can't find an answer to your query here, please select HELP from the menu at the top of this page for instructions or select CONTACT to contact a county manager directly.
Is Eastex really free to use?
  Yes it is. We receive funding from a number of different sources, enabling us to provide Eastex as a totally free service. For further information about our funders, select ABOUT from the menu at the top of this page, then scroll down to the bottom of the page.
How do I find out more about items listed on Eastex?
  Once you've registered as a member on Eastex, you can view contact details for all items listed on the site by clicking on the description of the item. Registration is quick, easy and free. If you're not already registered, select REGISTER from the menu at the top of this page.

Are all materials listed on Eastex offered for free?

  The majority of items listed on Eastex are offered for free. However, those offering particularly valuable goods or a delivery service may request a donation. Members are asked to note this in their listing.

What types materials can be listed on Eastex?

 

Eastex can be used for almost anything that a donor wants to discard.

If my company donates a computer thorough Eastex, is there a risk that any hidden data on it will be misused?
  We can refer you to computer re-use schemes which keep equipment locked in a secure area until the hard drives are safely erased. Such schemes use government-approved wiping software, administered by technicians who have been screened for security clearance. Only then are machines repaired, tested and configured for customers to purchase.

Where is Eastex based?

  Eastex is managed from locations in each of the counties within East of England, Yorkshire and the Humber. Norfolk County Council manages the technology and the project is co-ordinated regionally by Peterborough Environment City Trust in the East of England and by Bradford Environmental Action Trust in Yorkshire and the Humber.
Is Eastex a new concept?
 

Online Materials Exchanges have existed for many years now. However, Eastex is the first exchange to provide additional support from a network of county-based managers able to facilitate exchanges over 11 counties, covering a population of more than 10 million people. To find out more about the history of Eastex select ABOUT from the menu at the top of this page and scroll down to the section entitled 'History of Eastex'.

What if I want to obtain material but don't have anything to get rid of?
 

It is fine if you do not have any material of your own to offer; you are still a valuable member! After you have registered with Eastex, you can add a 'material wanted' record, allowing businesses that have such material to get in touch with you.

Do I have to collect the material?
 

In most cases, you do have to collect the material. If you do not have the capacity to pick up the goods, an arrangement can sometimes be made with the donor, as they are usually as eager to offload their material as you are to collect it!

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